Terms & Conditions

Last Updated: 10/23/2025

Welcome to SV Growth. These Terms and Conditions (“Terms”) govern your access to and use of the software solutions (“Software”) and services (“Services”) provided by SVG Growth LLC, a company based in Burbank, California (“SV Growth,” “we,” “us,” or “our”).

By purchasing, accessing, or using our Software or Services, you (“Customer,” “you,” “your”) agree to be bound by these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

1. Agreement to Terms

Your access to and use of the Software and Services is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of the terms, then you may not access the Software or Services.

2. Software License

2.1. Grant of License: Subject to your compliance with these Terms and payment of all applicable fees, SV Growth grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Software (regardless of your chosen tier, e.g., Essential, Ultimate, or Advanced) for your internal business purposes during the term of your subscription.

2.2. Restrictions: You agree not to:

• (a) Modify, copy, or create derivative works based on the Software.
• (b) License, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, or otherwise commercially exploit or make the Software available to any third party, other than as expressly permitted by these Terms.
• (c) Reverse engineer, decompile, or disassemble any portion of the Software.
• (d) Access the Software in order to build a competitive product or service.

3. User Accounts and Responsibilities

3.1. Account Registration: You must provide accurate, current, and complete information during the registration process and keep your account information updated.

3.2. Account Security: You are responsible for safeguarding your account credentials (username and password) and for any and all activities that occur under your account. You agree to notify SV Growth immediately of any unauthorized use of your account.

3.3. Customer Data: You retain all ownership rights to your data, information, or material that you submit to the Software (“Customer Data”). This may include, but is not limited to, images, media, videos, customer lists, and connections to third-party properties such as Google My Business or social media profiles. You are solely responsible for the accuracy, quality, and legality of your Customer Data.

3.4. Compliance and Acceptable Use:

• (a) Third-Party Platforms: The Software may allow you to post content to third-party platforms (e.g., social media sites). You are solely responsible for ensuring that your content and use of those platforms comply with their respective Terms of Service (TOS). SV Growth is not responsible or liable for any content you post or for any action taken against your account by a third-party platform.
• (b) SMS/MMS Campaigns: If you use the Software to conduct SMS or MMS (text message) campaigns, you represent and warrant that you will comply with all applicable laws, regulations, and industry guidelines. This includes, but is not limited to, the Telephone Consumer Protection Act (TCPA). You are responsible for obtaining all necessary consumer consents (“opt-ins”) and honoring all “opt-out” requests. For more information on TCPA rules, please consult a legal professional or an official resource such as the one provided by the Federal Communications Commission (FCC) at https://www.fcc.gov/tcpa-rules.

3.5. Privacy: Our collection and use of your personal information and Customer Data is described in our Privacy Policy, which is incorporated by reference into these Terms. You can review our Privacy Policy at svgrowth.com/privacy.

4. Fees, Payment, and Subscription

4.1. Fees: You agree to pay all fees specified in the applicable order form or subscription plan.

4.1.1. Refund and Cancellation Policy: Customers may request a refund within forty-eight (48) hours of a charge date. Upon a valid refund request within this window, the service for that specific product will be suspended on the same date, and the refund will be processed. Outside of this 48-hour window, no refunds will be given.

4.2. Payment: All fees are due in advance and will be billed in U.S. Dollars. You will provide SV Growth with valid and updated credit card information or an alternative payment method reasonably acceptable to us.

4.3. Subscription Term and Renewals: We offer monthly and yearly subscription plans. Your subscription will automatically renew for successive periods equal to your chosen term (monthly or yearly) unless you or we provide written notice of non-renewal at least thirty (30) days before the end of the current term.

4.4. Taxes: Our fees do not include any taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes (collectively, “Taxes”). You are responsible for paying all Taxes associated with your purchases.

4.5. Failed Payments: If a payment fails, we reserve the right to suspend your account immediately. We will contact you to resolve the payment issue.

5. Intellectual Property

All rights, title, and interest in and to the Software and Services, including all related intellectual property rights, are and will remain the exclusive property of SV Growth and its licensors. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Software.

6. Prohibited Activities

You may not use the Software or Services for any unlawful purpose or in any way that infringes on the rights of others. This includes, but is not limited to, transmitting any material that is harassing, defamatory, or obscene, or that contains viruses, Trojan horses, or other harmful computer code.

7. Termination

7.1. Termination for Cause: Either party may terminate this Agreement for cause if the other party breaches a material term of these Terms and fails to cure such breach within thirty (30) days of receiving written notice.

7.2. Effect of Termination: Upon termination, your license to use the Software will cease immediately, and you must stop all use of the Software. Termination will not relieve you of your obligation to pay any fees accrued or payable prior to termination.

8. Disclaimer of Warranties

THE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. SV GROWTH DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

IN NO EVENT WILL SV GROWTH, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SOFTWARE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT WILL SV GROWTH’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO SV GROWTH DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the federal courts of the United States or the courts of the State of California located in the County of Los Angeles, Burbank.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

SVG Growth LLC Burbank, CA Email: [email protected]